Hard drive failed? Data gone? Act the right way now.
Whether laptop SSD, external hard drive, USB drive, memory card or NAS: with data loss, what happens in the first minutes matters most.
- DiagnosticsFree
- Standard Data Recoveryfrom € 459per storage device
- Complex Caseson request
First aid for data loss
The less you try on the device yourself, the better the chances.
- Switch the device off immediately, especially if it clicks or beeps
- Don't save anything else to the drive
- Don't run recovery software on the failing drive
- Don't open the casing – dust destroys platters for good
Storage media I recover
- HDD hard drives
- SSD & NVMe
- External hard drives
- USB flash drives
- SD & memory cards
- NAS & RAID
-
Contact & hand-over
You briefly describe what happened and bring or send me the drive.
-
Diagnosis
I assess the damage and tell you what is realistic and what it costs.
-
Secure disk image
First a 1:1 clone is created – all work is done on the copy, never on the original.
-
Return & backup
Your data is delivered on a new drive. A backup concept is available on request so it doesn't happen again.
Data recovery prices
For specialised data recovery, IT-360 works with a professional partner laboratory. The analysis in the partner lab is free of charge. A storage device is only sent to the partner lab after consultation with you.
| Storage device | Standard | Express |
|---|---|---|
| USB / flash storage | from € 459 | from € 699 |
| HDD (hard disk drive) | from € 699 | from € 949 |
| SSD (solid-state drive) | from € 699 | from € 949 |
| RAID / NAS | on request | on request |
| Mechanical damage | on request | on request |
All prices in euros. VAT-exempt under the small business regulation pursuant to § 6 (1) 27 of the Austrian VAT Act (UStG).
Lost data?
Call me or send a short message about what happened. The sooner, the better.